DHL is horrible...
First off.. it charged over 17$ for duty + S&H for an item that is less than 30$... Second, the people there can't seem to give you a straight answer as to whether a second delivery will be made... how hard is it for them to look into their system to verify that?
I called Friday and was told that it was the final attempt and that I'd have to pick up the package at the DHL pick up centre in Brampton... On Monday morning I wanted to double check the address and I found out that the package will be out for delivery today and that if I missed this one then I can pick up my package the next day... Or I can put a cheque with that amount in my front door... How on earth am I suppose to do that? I have a 8 to 430 job and my home isn't exactly close... I also asked the girl if I can have the package redirected to my workplace and I was told that the info could be recorded but that the package is already on the truck.... So... she can't confirm if a 3rd delivery can be made and on top of that I won't be able to get the package until after Christmas...
DHL is a mistake I will never make again. I will never use its service again... Would also not recommend it... Unless you want to double your cost and increase your stress level...
2 comments:
Yikes, did you get the package eventually? Thanks for the heads up tho Mich!
I picked up the package yesterday... Took me an extra 15 minutes to find out where the pickup centre is.. haha!~ But I got the hat! :D
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